OnTrac – Medina County

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Project Manager Role – General Information

On Trac, Incorporated is built upon a philosophy of Trust, Rewards, Accountability and Consistency (TRAC).  These characteristics have brought proven business success and distinguished the company within the fast paced and profitable industry of Fiber-to-the-Home (FTTH) technology in partnership with local municipalities, private sector service providers, and telecommunication companies.

Integral to the success of the company is the system or site Project Manager.  On Trac places great trust and ownership within this core team of Project Managers to serve our clients and to recruit, train, and supervise successful local teams for maximum effectiveness in project/contract execution. To that end, On Trac, Inc. is committed to competitive pay, production rewards and a positive work environment.  Managers are allotted access to all necessary tools for success. 

Critical to project management is quality work and client/subscriber satisfaction.  On Trac Project Managers are held to high standards and most all daily job functions revolve around twelve core management expectations.  These expectations form the On Trac System Evaluation tool in measuring the success of Project Managers and the health of specific system operations.  The twelve core functions include the following:

  1. Management of Financial Oversight and Profitability

A healthy, well-managed operation will generate a positive profit margin given diligent attention to financial matters within our control.

  • Management of Personnel/HR

A healthy, well-managed operation will be reflected in both quality care of employees and high expectations on staff and technicians.

3.   Management of Customer/Client Relationship

A healthy, well-managed operation will be marked by a positive client relationship and a culture of “partnership.

4.   Management of Partner Subcontractors         

A healthy, well-managed operation will be marked by positive performance by partner subcontractor technicians and positive relationship with partner company representatives.

5.   Management of Subscriber Relationship

A healthy, well-managed operation will be marked by positive end-user experience.

6.   Management of Fleet Resources

A healthy, well-managed operation will intentionally and carefully attend to the company’s most costly capital assets.

7.   Management of Tool/Equipment Resources

A healthy, well-managed operation will intentionally and carefully attend to our second most costly capital assets.

8.   Management of Daily Work Flow

A healthy, well-managed operation will execute all daily contracted work orders in an effective and professional manner.

9.   Management of Quality Control and Inspection

A healthy, well-managed operation will be reflected in quality workmanship and a high degree of technical craft.

10.   Management of Technician Training and Safety

A healthy, well-managed operation will focus on quality technical training and industry safety standards.

11.   Management of Warehouse/Materials

A healthy, well-managed operation will be marked by diligent care and thorough documentation of customer/client owned materials and inventory.

12.  Management of Operation Center/Facilities

A healthy, well-managed operation will be marked by attention to a quality, well-kept operation center.

The Project Manager supervises a team responsible for executing the specific parameters of customer needs and projects. Teams are composed of specializations necessary to perform the volume/type of work particular to each contract/setting.  Depending on SOW within a given operation, some common personnel roles include the following:

  • Project Foreman (advanced Lead Technician- QC program)
  • Lead Technician (specialized technical assistants and field supervisors)
  • Warehouseman
  • Production Staff
  • Ariel Crew
  • Underground Crew
  • Premise Crew
  • Partner Subcontractor Crews
  • Light Construction/Mainline Crews
  • Maintenance Crews
  • Front Office Staff/TSRs
  • Invoicing/billing
  • Dispatch
  • Data Entry

Send resumes to: inquiry@ontracinc.net

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